RERA Complaint Process in Maharashtra — What Property Buyers Must Know 2026

What is RERA and Why Was It Introduced?

The Real Estate (Regulation and Development) Act, 2016 — commonly known as 

RERA — was introduced by the Government of India to protect property buyers 

from builder fraud, delays, and unfair practices.

Before RERA, thousands of home buyers in Maharashtra suffered losses due to:

- Builders delaying possession for years

- Selling the same flat to multiple buyers

- Changing building plans without buyer consent

- Taking full payment but never completing construction

Maharashtra was one of the first states to implement RERA through 

MahaRERA — the Maharashtra Real Estate Regulatory Authority. Today, 

any property buyer in Navi Mumbai facing a builder dispute can file 

a complaint directly with MahaRERA.

When Can You File a RERA Complaint?

You can file a RERA complaint against a builder or developer in 

Maharashtra if:

- Builder has delayed possession beyond the agreed date

- Builder has changed the building plan without your consent

- Flat area is less than what was promised in the agreement

- Builder is demanding extra money beyond the agreed amount

- Builder has not registered the project on MahaRERA

- Builder has sold you a flat that was already sold to someone else

- Construction quality is poor or defective

- Builder is not giving possession after full payment

If any of these situations apply to you — you have a strong RERA 

case and should consult a RERA lawyer in Navi Mumbai immediately.

Documents Required for MahaRERA Complaint

Before filing a RERA complaint, gather these documents:

1. Sale Agreement / Agreement for Sale signed with the builder

2. Allotment letter issued by the builder

3. All payment receipts — showing amounts paid and dates

4. Possession letter (if promised but not given)

5. Brochure or advertisement where builder made promises

6. Any correspondence with builder — emails, letters, WhatsApp

7. Building plan copies (if plan was changed)

8. Bank loan documents (if home loan was taken)

9. Your identity proof — Aadhaar, PAN card

10. MahaRERA project registration number of the builder

Your RERA lawyer will help you organise these documents and build 

a strong case.

Step by Step MahaRERA Complaint Process

Step 1 — Check Builder Registration

First verify if the builder's project is registered on MahaRERA. 

Go to maharera.mahaonline.gov.in and search the project name. 

Unregistered projects are a violation themselves and can be 

reported directly.

Step 2 — Consult a RERA Lawyer in Navi Mumbai

Before filing, consult an experienced RERA lawyer. A lawyer will 

assess the strength of your case, advise on the right relief to 

claim (refund, possession, compensation or penalty) and prepare 

your complaint properly.

Step 3 — File Complaint Online on MahaRERA Portal

Go to maharera.mahaonline.gov.in → Complaint Registration → 

fill in your details, builder details, project details and 

upload all documents. Pay the complaint filing fee online 

(approximately Rs. 5,000 for individual buyers).

Step 4 — Complaint Number Issued

After filing, MahaRERA issues a complaint number. The builder 

receives notice to respond within 30 days.

Step 5 — Hearing Before MahaRERA Authority

Both buyer and builder present their case before the MahaRERA 

adjudicating officer. Your RERA lawyer represents you at all 

hearings. Multiple hearings may take place over 2–4 months.

Step 6 — MahaRERA Order

MahaRERA passes an order — directing the builder to give 

possession, pay compensation, refund the amount with interest, 

or pay penalty. Orders are legally binding on the builder.

Step 7 — Execution of Order

If the builder does not comply with the MahaRERA order, your 

lawyer can file an Execution Petition before MahaRERA to 

enforce the order and recover your money.

How Long Does a MahaRERA Case Take?

A typical MahaRERA complaint in Maharashtra takes 3 to 6 months 

from filing to final order. Execution proceedings may take an 

additional 2 to 3 months if the builder does not comply 

voluntarily.

What Relief Can You Get from MahaRERA?

MahaRERA can grant the following reliefs to property buyers:

- Full refund of amount paid with interest at 10.75% per annum

- Compensation for mental agony and financial loss

- Penalty on the builder up to 10% of project cost

- Directions to complete construction and give possession

- Cancellation of builder's MahaRERA registration

Can You File RERA Complaint Without a Lawyer?

Technically yes — MahaRERA allows self-representation. However, 

builders always appear with experienced legal teams. Without a 

RERA lawyer, buyers often make procedural mistakes, miss 

important documents or fail to claim the right reliefs — 

resulting in lower compensation or dismissed complaints.

An experienced RERA lawyer in Navi Mumbai significantly improves 

your chances of getting maximum relief from MahaRERA.

Contact Adv. K. V. Soni Associates — RERA Lawyers in Navi Mumbai

If you are facing a builder dispute or want to file a MahaRERA 

complaint in Navi Mumbai, contact Adv. K. V. Soni Associates 

for expert RERA legal assistance.

We have handled numerous RERA cases before MahaRERA and represent 

clients from across Navi Mumbai — Ghansoli, Rabale, Airoli, 

Kopar Khairane, Vashi, Nerul, CBD Belapur and Panvel.

📍 Near Jain Electric & Hardware, Behind EVCHARGIFY, TTC 

Industrial Area, MIDC, Rabale, Navi Mumbai — Maharashtra 400701

🌐 advocatekvsoni.com

Call us today for a RERA consultation.